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Food and Beverage Team Lead

2 months ago

Bristol, Bristol, United Kingdom AccorHotel Full time
Job Description

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at AccorHotel. As a key member of our Food and Beverage Department, you will be responsible for ensuring that our guests receive the highest level of service and that our food and beverage operations run smoothly.

Key Responsibilities:
  • Lead by Example: Consistently demonstrate professional, friendly, and engaging service to our guests.
  • Team Supervision: Supervise the team on duty to ensure they complete all duties and tasks, and provide guidance and support as needed.
  • Assist the Manager: Assist the Food and Beverage Manager in all areas of the department, including menu planning, inventory management, and staff training.
  • Guest Service: Assist guests with menu items, answer questions, and provide recommendations to enhance their dining experience.
  • Outlet Operations: Ensure that all outlet policies, procedures, and service standards are followed at all times.
  • Beverage Knowledge: Have full knowledge of beverage lists, promotions, and menu items, including garnishes, contents, and preparation methods.
  • Safety and Sanitation: Follow all safety and sanitation policies when handling food and beverage, and ensure that all team members do the same.
  • Additional Duties: Perform other duties as assigned by the Food and Beverage Manager.
Requirements:
  • Previous Experience: Previous experience in a similar role is highly desirable.
  • Customer Service: Friendly, approachable, and excellent customer service skills are essential.
  • Attention to Detail: Strong attention to detail and exceptional organizational skills are required.
  • Team Player: A strong team player with a positive attitude is essential.
  • Pressure Management: Ability to work effectively under pressure and manage multiple tasks simultaneously.
  • Flexibility: Essential to be flexible with working hours and willing to work a variety of shifts.
  • Right to Work: Must already have the right to work in the UK.
Benefits:
  • Discounted Hotel Stays: Discounted hotel stays across the world with Heartist AccorHotels Card.
  • Free Bonus Breaks Voucher: Free Bonus Breaks Voucher.
  • Cycle to Work Scheme: Cycle to Work Scheme.
  • Staff Uniforms: Staff uniforms provided.
  • Free Staff Car Park: Free staff car park.
  • Meal Provided: Meal provided whilst on duty.
  • Double Time Bank Holiday Pay: Double time bank holiday pay.