Property Lettings Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom Everpool Recruitment Full time

Job Summary:

We are seeking a highly organized and detail-oriented Property Lettings Administrator to join our team at Everpool Recruitment. As a key member of our Property Lettings and Management team, you will be responsible for providing administrative support to the Lettings Team, dealing with telephone queries, liaising with tenants and landlords, and providing excellent customer care.

Key Responsibilities:

  • Providing administrative support to the Lettings Team, including answering incoming calls and emails, and dealing with general requests for information/property enquiries from investors or landlords.
  • Processing all new Tenancy applications from prospective tenants and processing tenant deposits.
  • Creating all new properties coming into management on the CRM system and other databases, ensuring that records are accurate and up to date.
  • Creating tenancies on the CRM system.
  • Processing all landlord licensing applications and liaison with local authorities and landlords.
  • Day-to-day management of new suppliers/contractor's detail.
  • Updating warranty detail with suppliers for white goods and other items.
  • Providing any ad-hoc day-to-day administrative support for all teams when required.
  • Liaising with customers and external agencies in matters relating to tenancies or property management.
  • Assisting the management team in the preparation of reports as required.
  • Participating in learning and development activities that promote personal effectiveness and improving performance in the role.
  • Carrying out any other ad-hoc duties as required.

Requirements:

  • Experience working in property/lettings/estate agency.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficient in CRM systems and other databases.
  • Strong organizational and administrative skills.

What We Offer:

Competitive salary up to £27,000 + benefits depending on experience. Opportunities for career development and growth within the company.


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