IT and Communications Manager
2 weeks ago
About the Role
We are seeking an experienced IT and Communications Manager to join our team at Primary Care Careers. As a key member of our organization, you will play a crucial role in leading our IT and communications efforts to drive business growth and improve patient care.
Key Responsibilities
- Lead the development and implementation of our IT strategy to meet modernization targets and maximize income.
- Provide administrative support to our doctors and monitor the activities, workload, and performance of our administrative and secretarial staff to ensure an efficient service.
- Be the main point of contact for all IT issues, including liaison with Arden & Gem and Primary Care IT.
- Lead patient communication efforts for our surgery.
- Assist with QOF lead, data entry coordination, audits, disease recalls, coding and summarizing of patient records, projects, research, smartcard sponsorship, X-On telephony, patient participation group coordination, and report generation.
- Establish protocols for accurate data input and information access.
- Develop procedures and policies, and serve as the main point of contact for Clarity Teamnet.
- Manage our internal mailing system.
About Us
We are a family-focused, close-knit team that takes pride in our supportive and positive culture. We offer regular supervision and training for all staff and are committed to innovation and forward-thinking.
Requirements
- Good standard of education.
- Word processing skills combined with excellent Microsoft Word/Excel/Access or Outlook software knowledge.
- Previous leadership experience.
- Excellent communication, interpersonal, and telephone skills.
- Excellent time management skills and the ability to prioritize own workload and work under pressure.
- Customer care skills.
- Ability to work as part of a multi-disciplinary team.
- Friendly and approachable.
- Versatile, adaptable, and flexible.
- Honest and trustworthy.
- Sense of humor.
- Hardworking and reliable.
- Enthusiastic and energetic.
- Diplomatic and tactful.
- Good team worker.
- Willingness to provide extra cover when required.
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