Sales Team Lead
2 months ago
About New Balance
New Balance is a leading sportswear brand that values its employees as much as its customers. We're looking for talented individuals who can help us grow and develop as a company.
Key Responsibilities
- Open and close the store in accordance with company procedures and protocols.
- Encourage a culture of continuous improvement through regular feedback and coaching.
- Support the Store Management team in maintaining high standards of store and back-of-house operations.
- Assist in training and developing sales associates to achieve their full potential.
- Meet personal Key Performance Indicators (KPIs) and contribute to the overall store performance.
- Deliver exceptional customer service to every customer, ensuring a seamless end-to-end experience.
- Help maintain a commercial store environment in line with company guidelines.
- Adhere to company policies and procedures at all times.
- Ensure the store meets health, safety, and environmental standards.
- Perform other duties as required by the management team.
Requirements for Success
- Team player with excellent communication skills.
- Previous retail experience or proven team environment experience.
- Demonstrate strong customer service skills.
- Passion for retail and sales.
- Desire to learn and grow with the company.
- Basic math skills and ability to operate a POS system.
- Effective communication and interpersonal skills.
- Flexibility to work weekends, holidays, and varying shifts.
Additional Benefits
- Competitive compensation package.
- Potential for additional earnings through our Retail Bonus Scheme.
- Opportunities for career development and growth.
- Inclusive work environment across all European locations.
- Generous staff discount.
- Project involvement across the European region.
- Flexible uniform package.
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