Customer Service Representative
3 days ago
Job Role: The Customer Service/Administrator will be the primary point of contact for customers, providing exceptional service and administrative support to the workshop and parts department.
Location: Winchester
Hours: 8.30am to 5pm, Monday to Friday
Benefits: 20 days holiday, increasing with service, plus bank holidays, pension, and staff discount
Key Responsibilities:
The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to assimilate numerical and technical information. Key responsibilities include:
- Serving customers at the counter, looking up part details, and preparing customer quotes
- Pricing parts, taking customer payments, and raising invoices
- Arranging delivery for parts and stock for the warehouse
- Scheduling deliveries, collections, and service calls
- Updating the database with stock information
- Providing exceptional levels of customer service on the telephone and face-to-face
Requirements:
The successful candidate will have proven customer service skills, experience, and strong administration skills. They will be able to work effectively in a fast-paced environment, prioritize tasks, and maintain accurate records.
About Exactitude Resourcing Limited:
Exactitude Resourcing Limited is a leading recruitment agency providing exceptional recruitment services to clients across various industries. We are committed to delivering high-quality candidates who meet the needs of our clients.
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