Customer Service Representative

2 days ago


Edinburgh, Edinburgh, United Kingdom Brook Street Full time
Job Title: Customer Service Representative

Brook Street is delighted to be supporting our Public Sector client in Edinburgh with their search for a Customer Service Representative.

Job Summary:

The Temporary Worker will act as a member of the Call Centre, following set procedures and exercising some independent judgement in carrying out instructions, under general supervision.

Key Responsibilities:
  • Answering a broad spectrum of customer service enquiries (telephone & emails) for multiple business units
  • Providing excellent customer service both orally and in writing
  • Providing administrative assistance to various business units with a focus on customer service
Work Environment:

The role is fully office based initially for training, with the opportunity to work from home 40% of the time. The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business.

What We Offer:
  • Full training provided
  • Competitive pay rate of £11.53 per hour (paid weekly)
  • Monday to Friday, 09:00am to 17:00pm with a Friday early finish around 16:30pm


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Aftersales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Aftersales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...


  • Edinburgh, Edinburgh, United Kingdom Select Service Partner UK Ltd Full time £12

    Job Title: Customer Service Representative - Night ShiftJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Select Service Partner UK Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met...


  • Edinburgh, Edinburgh, United Kingdom Select Service Partner UK Ltd Full time £12

    Job Title: Customer Service Representative - Night ShiftJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Select Service Partner UK Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met...


  • Edinburgh, Edinburgh, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Assistant. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...


  • Edinburgh, Edinburgh, United Kingdom Brook Street UK Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Brook Street UK Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a...


  • Edinburgh, Edinburgh, United Kingdom Brook Street UK Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Brook Street UK Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a...


  • Edinburgh, Edinburgh, United Kingdom Forgepoint Careers Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the energy sector.Key ResponsibilitiesProvide daily feedback and development to team membersDeal...


  • Edinburgh, Edinburgh, United Kingdom Forgepoint Careers Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the energy sector.Key ResponsibilitiesProvide daily feedback and development to team membersDeal...


  • Edinburgh, Edinburgh, United Kingdom HMRC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will play a vital role in providing exceptional service to our customers, helping them with their tax-related queries and concerns.Key ResponsibilitiesHandle customer...


  • Edinburgh, Edinburgh, United Kingdom HMRC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will play a vital role in providing exceptional service to our customers, helping them with their tax-related queries and concerns.Key ResponsibilitiesHandle customer...


  • Edinburgh, Edinburgh, United Kingdom HMRC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will play a vital role in providing exceptional service to our customers, helping them with their tax-related queries and concerns.Key ResponsibilitiesHandle customer...


  • Edinburgh, Edinburgh, United Kingdom Enterprise Holdings Full time

    About Enterprise HoldingsEnterprise Holdings is a leading provider of mobility solutions, offering a wide range of car rental and leasing services to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused Customer Assistance Representative to join our team in Edinburgh. As a key member of our customer service team, you...


  • Edinburgh, Edinburgh, United Kingdom Forgepoint Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients in the energy sector.Key ResponsibilitiesProvide daily feedback and development to team membersDeal...


  • Edinburgh, Edinburgh, United Kingdom Forgepoint Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients in the energy sector.Key ResponsibilitiesProvide daily feedback and development to team membersDeal...


  • Edinburgh, Edinburgh, United Kingdom World Duty Free - WDF Full time

    About the Role:As a Customer Service Representative at World Duty Free - WDF, you will play a vital role in delivering an exceptional customer experience, building rapport with our customers, and providing them with an enjoyable journey. Your responsibilities will include:Delivering a world-class service experience for every customerMaximizing sales...


  • Edinburgh, Edinburgh, United Kingdom World Duty Free - WDF Full time

    About the Role:As a Customer Service Representative at World Duty Free - WDF, you will play a vital role in delivering an exceptional customer experience, building rapport with our customers, and providing them with an enjoyable journey. Your responsibilities will include:Delivering a world-class service experience for every customerMaximizing sales...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make.Job DescriptionWe are seeking a Customer Service Representative to join our team. As a...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make.Job DescriptionWe are seeking a Customer Service Representative to join our team. As a...


  • Edinburgh, Edinburgh, United Kingdom Pertemps Full time

    Customer Service Role at Valley Park Community CentreWe are seeking a skilled customer service professional to join our team at Valley Park Community Centre. As a customer-facing representative, you will be responsible for delivering exceptional service to visitors and centre users.Key Responsibilities:Provide excellent customer service and support to centre...