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Technical Support Engineer for Chemical Solutions

2 months ago

Saffron Walden, United Kingdom Polytec Personnel Ltd Full time
Technical Support Engineer for Chemical Solutions

Location: Remote or Hybrid Options Available

Duration: Permanent Position

Working Hours: Standard Office Hours (Monday to Friday)

Compensation: Competitive Salary Range

Polytec Personnel Ltd is looking for a dedicated Technical Support Engineer to join our team. This role focuses on delivering exceptional technical assistance for chemical solutions, ensuring customer satisfaction both pre-sale and post-sale.

Key Responsibilities:
  • Deliver technical assistance via various communication channels including phone, email, and chat
  • Prepare and dispatch comprehensive quotations, detailing pricing and specifications
  • Monitor and follow up on quotations to ensure timely responses
  • Assemble, verify, and conduct quality checks on products prior to shipment
Qualifications:
  • A background in science, ideally with a degree or relevant laboratory experience
  • Experience in a technical support role is advantageous
  • Strong proficiency in Microsoft Office and general IT skills
  • Dependable and punctual with a professional demeanor
If you possess a strong technical background and a keen interest in chemical solutions, we invite you to explore this rewarding opportunity with us.