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Mental Health Support Specialist
3 months ago
About Second Step
Second Step is a leading provider of mental health services dedicated to empowering individuals and fostering well-being within our community. We offer comprehensive training and unwavering support to our employees, recognizing their commitment as the cornerstone of our success.
Our Mission:
We strive to create a supportive environment where individuals experiencing mental health challenges can access the resources they need to thrive. Our collaborative approach involves working closely with partners across various sectors to ensure holistic care and long-term support.
Crisis Safe Space Service:
We are seeking compassionate and dedicated Mental Health Support Specialists to join our Crisis Safe Space team. This service operates seven nights a week, providing a safe haven for individuals experiencing acute emotional distress.
Your Role:
- Deliver services with warmth and empathy, fostering hope and empowerment for all service users.
- Build trusting relationships with clients based on collaboration and mutual respect.
- Utilize a Trauma-Informed and Psychologically Informed approach to guide interventions and support strategies.
- Employ a range of techniques, including motivational interviewing, brief interventions, and solution-focused approaches, to effectively engage clients.
- Adhere to Second Step's policies, procedures, values, code of conduct, and current legislation, ensuring a recovery-oriented, psychologically informed, and equitable approach to care.
Qualifications:
- Minimum of two years of experience working with individuals facing mental health challenges or complex needs.
- Proven ability to work with individuals experiencing multiple needs, including mental health concerns, homelessness, substance use disorders, and chronic illnesses.
- Experience conducting needs assessments, risk assessments, and developing comprehensive support plans.
- Demonstrated proficiency in managing a diverse caseload of individuals with competing needs and priorities.
