Service Coordinator

2 days ago


Norwich, Norfolk, United Kingdom Veolia Full time
Job Title: Service Coordinator

We are seeking a highly skilled and experienced Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the dynamic allocation of work to vehicles and routes.

Key Responsibilities:
  • Proactively communicate with customers and stakeholders, including the wider Veolia team and management team, to provide status updates and maintain contact with drivers throughout the day.
  • Complete the debrief process within the allocated time and report any necessary action or updates as required.
  • Ensure Veolia legal compliance on site, including WTD and transport compliance.
  • Responsible for maintaining an engaged workforce and will be the face-to-face contact with our drivers on a daily basis, supporting drivers to act on issues identified on the rounds.
  • Reporting all safety concerns or container damage via close call reporting and encouraging 'stop the job' if it is deemed unsafe to continue in line with company operating procedures and processes.
Requirements:
  • Experienced IT skills.
  • Strong communication skills.
  • Good planning and organisational skills.
  • No experience is required as full training will be given to the successful applicant.
What We Offer:
  • 25 days of annual leave.
  • Access to our company pension scheme.
  • Discounts on everything from groceries to well-known retailers.
  • Access to a range of resources to support your physical, mental, and financial health.
  • One paid day's leave every year to volunteer and support your community.
  • Ongoing training and development opportunities, allowing you to reach your full potential.

We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability, or age.

We welcome and encourage all candidates who meet the minimum requirements to apply.



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