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Residential Property Customer Support Agent

3 months ago


Dartford, Kent, United Kingdom Huntress Full time

Customer Care Coordinator for New Developments

Salary: £39,000

Location: Dartford

Working Days: Monday – Friday

Huntress is currently looking for a dedicated Customer Care Coordinator to join a prominent property development firm in Dartford. This position is ideal for individuals with a background in customer service, particularly in a similar environment, who thrive in dynamic settings.

Key Responsibilities:

  • Act as a crucial link between homeowners and the repair teams during the two-year warranty period.
  • Exhibit exceptional attention to detail and possess strong interpersonal skills, along with excellent organizational abilities.
  • Gain exposure to the property development sector, with opportunities for career advancement into aftercare, project management, or team leadership roles.

Essential Qualifications:

  • Proficient administrative and IT capabilities.
  • Ability to manage multiple priorities efficiently and work in a fast-paced environment.
  • Outstanding communication skills, particularly over the phone.
  • Previous experience in customer service related to new homes, property management, or real estate is preferred.

What We Offer:

A comprehensive benefits package, opportunities for professional growth, and a fulfilling work environment.

Interested candidates are encouraged to submit their CV for consideration. A member of our team will reach out to discuss this opportunity in more detail.