Administrative Assistant

4 weeks ago

Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time
Job Title: Administrator - Planning and Scheduling

We are currently working with a specialist engineering business based in Maidstone.

Due to ongoing growth, they are seeking an Administrator to join their established team on a full-time, permanent basis.

Key Responsibilities:
  • Provide outstanding customer service at all times and answer incoming calls and emails professionally
  • Raise work orders for all customer callouts, PPMs, and associated tasks
  • Schedule engineering calls, PPMs, and quoted works, assigning engineering resources to tasks to ensure the SLA of the task is achieved, and booking works with the site
  • Apply for all appropriate permits/hire of equipment to ensure completion of tasks
  • Work together with the Contract Administration team to monitor the engineer's work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and customer KPI requirements
  • Monitor and update all relevant customer portals as and when needed with updates on the status of open jobs
Requirements:
  • Previous experience working within a busy office environment
  • Good IT skills, including use of Word and Excel
  • Excellent communication skills
  • Excellent telephone manner
  • Excellent interpersonal skills
  • Numerate
  • Good UK geographical knowledge
  • Ability to work independently as well as part of a team
  • Reliable and highly self-motivated
  • Able to actively build and develop relationships with both colleagues and customers

This is a fantastic opportunity to join a growing business that can offer progression and career development.

Hours for this role are Monday to Friday 8.30am-5.30pm.

At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling, and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills, or relevant experience with regards to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc., please could you also submit a 'clean' copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates, and market news.

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