IT Support Specialist

6 days ago

London, Greater London, United Kingdom CV-Library Full time

Job Summary:

We are seeking a skilled IT Support Specialist to join our team at CV-Library. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.

Key Responsibilities:

  • Provide timely and effective technical support to employees via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with desktop hardware, laptops, and software applications.
  • Collaborate with internal stakeholders to identify and implement process improvements.
  • Develop and maintain knowledge of industry-leading technologies and software applications.
  • Participate in on-call rotations to provide after-hours support as needed.

Requirements:

  • Minimum of 2 years of experience in IT support or a related field.
  • Excellent troubleshooting and problem-solving skills.
  • Strong knowledge of desktop hardware, laptops, and software applications.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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