Front Office Development Opportunity
2 days ago
**About The Landmark London**
We are a leading hotel and hospitality company dedicated to delivering exceptional guest experiences. Our team is passionate about providing memorable moments and five-star service to our guests and each other.
**Job Summary**
We are seeking a highly motivated and enthusiastic Front Office Graduate to join our Front Office team on a fixed-term basis. As a Front Office Graduate, you will play a key role in consistently delivering exceptional service to our guests and supporting the team in achieving our business objectives.
**Key Responsibilities**
- Provide exceptional service to guests, responding to their needs and exceeding their expectations.
- Support the team in maintaining a high level of service quality, ensuring that all guests receive a memorable experience.
- Assist with the management of front office operations, including check-in, check-out, and room assignments.
- Develop and maintain a thorough knowledge of hotel services, amenities, and policies.
- Collaborate with the team to achieve business objectives, including revenue growth and guest satisfaction.
**What We Offer**
We offer a competitive salary, service charge, and paid overtime. Additionally, you will enjoy:
- 28 paid holidays increasing with service.
- Free meals.
- Pension with company contributions.
- 50% discount in all our restaurants.
- Additional discounts on hotel stays and Spa in all our hotels.
- Season ticket loan.
- Recommend a Friend incentive.
- 24/7 online GP, mental health support, and virtual wellbeing.
- Bike to work scheme.
- Uniforms provided and laundered complimentary.
- Apprentice programmes.
- Educational sponsorship for specialist subjects.
- Opportunity to join our taskforces to contribute to the business focuses, community, and environment.
- Employee Assistance Programme.
- Employee recognition schemes and Social Committee events, including gala dinners and more
**Requirements**
To be successful in this role, you will need:
- A passion for delivering exceptional service and creating memorable experiences for guests.
- Excellent communication and interpersonal skills.
- A strong work ethic and ability to work effectively in a team environment.
- A willingness to learn and develop your skills and knowledge.
**How to Apply**
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, please submit your application.
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