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Administrative Support Specialist

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London, Greater London, United Kingdom Food Alert Full time

Job Title: Client Services Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Food Alert. As a key member of our Client Services Team, you will provide administrative support to ensure the smooth running of our business.

Key Responsibilities:

  • Provide administrative support to the Client Services Team, Finance Team, and Operations Manager.
  • Track, collate, record, and authenticate key company data, invoices, and client information.
  • Investigate pay discrepancies with the Planning and Finance Team.
  • Support the Operations Manager and Senior Client Services Director with client contract queries and gathering key information.
  • Support the Senior Management Team with administrative tasks relating to Associate Consultants.
  • Answer telephones in a professional and friendly manner, dealing with client or customer enquiries.
  • Meet and greet guests and visitors to the Food Alert offices.
  • Co-ordinate post-audit administrative activities and liaise with Account Managers and Clients.
  • Assist with the generation of management information reports for clients.
  • Distribute audit reports to clients.
  • Order office stationery and other supplies.

Person Specification:

  • Ability to build relationships (internally and with clients).
  • Good interpersonal skills and problem-solving capabilities.
  • Ability to work as part of a team and independently.
  • Willingness to learn and develop.

What You'll Get in Return:

  • Lots of support and exposure.
  • On-the-job training and development.
  • Commission-based structure.
  • Flexible working arrangements.
  • 25 days holiday plus bank holidays and 3 'gift days' between Christmas and New Year.
  • Additional holiday enhancements.
  • Enhanced sick pay.
  • Employee Assistance Programme.
  • Healthcare cash plan.
  • Life insurance.
  • Referral bonuses and vouchers.