IT Service Delivery Manager

7 days ago

London, Greater London, United Kingdom Internetwork Expert Full time
Job Title: IT Service Delivery Manager

We are seeking an experienced IT Service Delivery Manager to join our team at Internetwork Expert. As a key member of our IT department, you will be responsible for ensuring the delivery of high-quality IT services to our global sites.

Key Responsibilities:
  • Creation of IT Service-related policies and procedures
  • Design and lead the Vendor & Supplier management strategy
  • Ownership of escalated service desk issues
  • Ensuring the office and user IT support strategy across all offices
  • Organising the support of the Enterprise Systems when needed
  • Managing project portfolios
  • Pre-project analysis and scoping
  • KPI Reporting and team audits
  • Budget monitoring and purchasing
Deliverables:
  • Managing the IT support in supporting 1000+ laptops and phones
  • Manage and administer IT management Systems: AD, Azure, Exchange, Office365
  • Manage and administer device management systems: Workspace ONE, Intune, Group Policy
  • Administering and supporting printer devices and audio-visual and conferencing facilities
  • Maintain high quality end-user experience and arrange appropriate support for VIP users
  • Drive new projects and other IT initiatives as needed
  • Administer the ITSM portal and manage the CMDB
  • Provide after hours and on-call support as needed
Collaboration:
  • Drive a customer-centric focus
  • Fosters relationships with non-IT functions and finds opportunities to assist them
  • Manage relationships with vendors, suppliers and service providers

We are looking for a highly skilled and experienced IT Service Delivery Manager to join our team. If you have a strong background in IT service management and a passion for delivering high-quality services, we encourage you to apply.

  • Service Delivery Manager

    6 days ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're committed to delivering exceptional IT services to our clients. As a Service Delivery Manager, you'll play a crucial role in ensuring our services meet the highest standards of quality and customer satisfaction.The RoleAs a Service Delivery Manager, you'll...

  • Service Delivery Manager

    6 days ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're committed to delivering exceptional IT services to our clients. As a Service Delivery Manager, you'll play a crucial role in ensuring our services meet the highest standards of quality and customer satisfaction.The RoleAs a Service Delivery Manager, you'll...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Required IT Full time

    About Us: Required IT is a leading provider of innovative IT solutions, dedicated to delivering top-tier services to our clients. Our platform, developed by a third-party team, is at the core of our operations. We are looking for a Hands-On Service Delivery Manager to oversee the platform's performance, ensure seamless issue resolution, and collaborate...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Required IT Full time

    About Us: Required IT is a leading provider of innovative IT solutions, dedicated to delivering top-tier services to our clients. Our platform, developed by a third-party team, is at the core of our operations. We are looking for a Hands-On Service Delivery Manager to oversee the platform's performance, ensure seamless issue resolution, and collaborate...

  • Service Delivery Manager

    1 day ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    1 day ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking a skilled Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a pivotal role in ensuring the successful delivery of our smart ticketing projects.Key ResponsibilitiesProvide end-to-end delivery and project management capability from initial...

  • Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking a skilled Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a pivotal role in ensuring the successful delivery of our smart ticketing projects.Key ResponsibilitiesProvide end-to-end delivery and project management capability from initial...

  • Service Delivery Manager

    6 days ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Service Delivery Manager

    6 days ago

    London, Greater London, United Kingdom Air IT Limited Full time

    {"title": "Service Delivery Manager", "description": "Service Delivery ManagerAt Air IT Limited, we're on a mission to deliver exceptional IT and Cyber Security support, solutions, and services to local SMEs nationwide. We're looking for a skilled Service Delivery Manager to join our team and help us achieve our goals.The RoleAs a Service Delivery Manager,...

  • Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking a highly skilled Delivery Manager to join our team at the Rail Delivery Group. As a key member of our Digital Ticketing Services (DTS) team, you will play a critical role in ensuring the successful delivery of our smart ticketing projects.The successful candidate will have a proven track record of managing complex projects with...

  • Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Rail Delivery Group Full time

    About the RoleWe are seeking a highly skilled Delivery Manager to join our team at the Rail Delivery Group. As a key member of our Digital Ticketing Services (DTS) team, you will play a critical role in ensuring the successful delivery of our smart ticketing projects.The successful candidate will have a proven track record of managing complex projects with...

  • Service Delivery Manager

    6 days ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Service Delivery ManagerSabio is a global company and a leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high-quality, secure, and robust platforms and solutions.As a Service Delivery Manager, you will be responsible for the delivery of contact center services to one or...

  • Service Delivery Manager

    5 days ago

    London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    Service Delivery ManagerSabio is a global company and a leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high-quality, secure, and robust platforms and solutions.As a Service Delivery Manager, you will be responsible for the delivery of contact center services to one or...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time

    Job Title: Service Delivery Manager - Financial Services ExpertJob Summary:Fruition IT is seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis. As a key member of our team, you will be responsible for managing relationships with critical third-party suppliers, ensuring compliance with banking regulations and...

  • Service Delivery Manager

    3 weeks ago

    London, Greater London, United Kingdom Fruition IT Full time

    Job Title: Service Delivery Manager - Financial Services ExpertJob Summary:Fruition IT is seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis. As a key member of our team, you will be responsible for managing relationships with critical third-party suppliers, ensuring compliance with banking regulations and...

  • Service Delivery Manager

    4 weeks ago

    London, Greater London, United Kingdom Required IT Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to oversee the performance of our platform, ensuring seamless issue resolution and collaboration with various teams to maintain our high service standards.Key ResponsibilitiesPlatform Support: Oversee the platform's performance, resolving issues and responding to user requests with...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Required IT Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to oversee the performance of our platform, ensuring seamless issue resolution and collaboration with various teams to maintain our high service standards.Key ResponsibilitiesPlatform Support: Resolve issues, handle user requests through investigation and analysis, and make code changes...

  • Service Delivery Manager

    2 weeks ago

    London, Greater London, United Kingdom Required IT Full time

    About the RoleWe are seeking a highly skilled Service Delivery Manager to oversee the performance of our platform, ensuring seamless issue resolution and collaboration with various teams to maintain our high service standards.Key ResponsibilitiesPlatform Support: Resolve issues, handle user requests through investigation and analysis, and make code changes...

  • Service Delivery Manager

    1 week ago

    London, Greater London, United Kingdom Required IT Full time

    About the RoleWe are seeking a skilled Service Delivery Manager to oversee the performance of our platform, ensuring seamless issue resolution and collaboration with various teams to maintain high service standards.Key ResponsibilitiesPlatform Support: Resolve issues, handle user requests through investigation and analysis, and make code changes as...