Delivery Manager

9 hours ago

London, Greater London, United Kingdom Rail Delivery Group Full time
About the Role

We are seeking a skilled Delivery Manager to join our Digital Ticketing Services (DTS) team at the Rail Delivery Group. As a key member of our team, you will play a pivotal role in ensuring the successful delivery of our smart ticketing projects.

Key Responsibilities
  • Provide end-to-end delivery and project management capability from initial scoping to transition to live service deployment of DTS initiatives.
  • Manage and deliver end-to-end projects through project initiation, delivery, and closure using key project management tools.
  • Build business cases to secure funding for certain projects, where appropriate.
  • Work closely with Train Operating Companies and suppliers to ensure a clear understanding of the DTS Service and its value.
  • Establish clear and consistent communication with all stakeholders, including suppliers and internal colleagues.
  • Collaborate with technical and test specialists to ensure solutions meet agreed standards.
  • Keep other key DTS teams informed of delivery issues, changes, or delays as necessary.
  • Utilize and maintain appropriate project management tools.
  • Manage, monitor, and report on project budgets.
  • Escalate issues and concerns to DTS Senior Delivery Managers and/or the DTS Programmes & Projects Lead.
Requirements
  • Educated to degree level.
  • Project management qualification, such as PRINCE2 or APM, or significant vocational experience in project management roles.
  • Experience in managing complex and time-critical technical projects with multiple stakeholders.
  • Excellent communication and problem-solving skills.
  • Ability to manage and influence stakeholder expectations at all levels within the Rail Delivery Group and the rail industry.
  • Excellent cost and cash flow management skills.
  • Previous experience in implementing ITSO Smart Ticketing solutions in the rail industry is highly desirable.
What We Offer
  • 30 days annual leave.
  • 75% reduction on UK rail travel for work and leisure.
  • Reduced international rail travel.
  • Interest-free season ticket loan.
  • Contributory defined benefit pension scheme.
  • Give As You Earn scheme.
  • Subsidized private medical care.
  • Healthcare cash plan scheme.
  • Employee Assistance Programme scheme.
  • Flexible working.
  • 30 weeks full pay for maternity, adoption, and shared parental leave (subject to eligibility).
  • Personal Development Days.
  • Employees may sell up to a maximum of five days' leave. Employees can buy up to a maximum of five days' leave. These figures will be pro rata for part-time employees.

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