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Retail Store Leadership Opportunity
2 months ago
About the Role:
Aqumen Recruitment is seeking an exceptional Store Manager to lead a dedicated team of around seven staff at a prestigious store. As a Store Manager, you will be responsible for driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.
Key Responsibilities:
- Collaborate with the Operations Manager to review and achieve sales turnover budgets, and communicate these goals to your team.
- Support branch staff and oversee specific sales transactions.
- Ensure all staff are fully trained to maximise sales potential.
- Manage overhead budgets and maintain staff costs within budgeted plans.
- Recruit and induct staff in line with company standards.
- Deliver exceptional customer service in accordance with the Five Star Service Agreement.
- Handle customer complaints professionally and ensure after-sales service is utilised effectively.
- Maintain high standards of window and interior displays.
- Use merchandise reports to promote products effectively.
- Monitor local trends and stock requirements to ensure effective stock management.
Requirements:
- Proven retail sales and management experience.
- Strong leadership skills, excellent communication, and organisational abilities.
- Experience in stock management and the capability to train and motivate staff.
- Adept at handling disciplinary and grievance issues.
- Will to undertake further training and development as required.
- Flexibility regarding working hours and occasional cover at other branches.
About the Company:
Aqumen Recruitment is a leading recruitment agency specialising in retail and hospitality placements. We pride ourselves on our commitment to family values and exceptional customer service.
