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Digital Market Expansion Specialist

2 months ago

Croydon, Greater London, United Kingdom Superdrug Full time

About Superdrug

Superdrug is a leading health and beauty retailer that aims to be the best in accessible health & beauty, loved by customers for value, choice, friendly advice, service, and fun.

Our Vision

We strive to deliver a seamless shopping experience to our customers by integrating third-party sellers through our innovative Marketplace platform.

The Role

We are seeking a highly skilled Business Development Manager to play a crucial role in expanding our Marketplace by acquiring new business and nurturing existing sellers. As a key member of our team, you will collaborate closely with internal stakeholders to drive our 'best in class' Marketplace proposition.

Key Responsibilities

  • Seller Recruitment and Pipeline Development
    • Actively pitch and recruit new sellers to build a strategically focused seller pipeline.
    • Create compelling content to effectively pitch to potential sellers.
    • Stay updated on emerging market trends to ensure the seller pipeline reflects current opportunities.
    • Identify new category opportunities using market data and demonstrate their commercial potential.
  • Seller Onboarding and Compliance
    • Execute the go-live strategy for new sellers in collaboration with the Trading Manager.
    • Work with the Account Manager to ensure smooth and timely onboarding that meets both seller and Marketplace needs.
    • Ensure new sellers comply with Superdrug Marketplace's KPIs and standards.
  • Promotion and Communication
    • Support the Trading Manager by scheduling promotional activities for sellers in line with the event calendar.
    • Lead on comms for internal business communications and updates, highlighting opportunities, risks, and successes.
  • Performance Measurement and Reporting
    • Measure, report, and drive key inputs and outputs to ensure Marketplace seller growth.
    • Provide excellent administrative support, including creating and updating internal documentation.
    • Supporting with IT on feature development.

What We Offer

  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
  • 2 staff discount codes for yourself and a family member or friend
  • 30% discount on Superdrug Own Brand Products both in store and online
  • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern, and collaborative office
  • Company pension matching and bonus
  • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
  • Being part of a group who work closely with Savers, The Perfume Shop, and Three UK
  • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,000 stores in 25 markets
  • Unrivalled Learning and Development programmes