Pension Administration Team Lead

3 weeks ago


Birmingham, Birmingham, United Kingdom Hymans Robertson Full time

Job Title: Team Leader in Client Services

Company: Hymans Robertson

Join our dynamic Client Services team, where we manage a diverse range of client accounts, delivering outstanding support for pension schemes. We are seeking a Team Leader to enhance our operations.

Key Responsibilities:

  • Oversee project deliverables, prioritize tasks, and manage team workload
  • Serve as the primary point of contact for team inquiries related to clients
  • Represent the team in operational discussions and meetings
  • Ensure adherence to chargeability targets and prepare client invoices
  • Communicate progress and potential risks to the Administration Manager
  • Streamline workflows and enhance operational practices
  • Lead intricate cases while maintaining up-to-date knowledge of systems and client needs

Requirements:

  • Proven experience in pension administration with knowledge of DB, DC, and CARE schemes
  • Strong understanding of the UK Pensions Market and relevant legislation
  • Familiarity with Pensions Administration software
  • Experience in managing teams and ensuring service quality
  • Outstanding communication and leadership abilities
  • Professional qualifications are a plus

Benefits:

  • Attractive salary with profit-sharing opportunities
  • Customizable employee benefits
  • Encouraging work environment that fosters innovation
  • Support for mental health and wellbeing
  • Opportunities for professional growth and access to training resources
  • Engaging social activities and additional leave options
  • Flexible hybrid working arrangements


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