Pensions Administrator

2 months ago


Birmingham, Birmingham, United Kingdom Aon Hewitt Full time
About the Role

We are seeking a highly skilled Pensions Administrator to join our team at Aon Hewitt. As a key member of our Pensions Administration business, you will play a critical role in delivering exceptional service to our clients.

Key Responsibilities
  • Data Analysis: Accurately process and check data and queries by following procedures correctly and meeting agreed deadlines.
  • Project Management: Plan, prioritise and deliver assigned project activities for each client, including client project reporting.
  • Process Review: Review project tracker and ensure all daily, monthly and annual processes are completed.
  • Investigation: Investigate background to cases by referencing archived files and system data.
  • Risk Management: Highlight risks and errors to relevant parties as soon as possible, following risk management processes.
  • Communication: Communicate with relevant parties using the appropriate means and language, including attending internal meetings/calls where required.
  • Relationship Building: Build strong relationships with client teams, client representatives, and third-party providers.
  • Target Achievement: Achieve team and individual targets (KPIs, SLAs, quality targets).
  • Technical Knowledge: Maintain required technical knowledge and behavioural standards, especially all regulatory and statutory requirements.
  • Project Support: Provide project support to the member events teams (inclusive of revenue & non-revenue generating work).
  • Compliance: Be responsible for personal compliance with Aon's project management and approval procedures.
About You

We are looking for a highly skilled and experienced Pensions Administrator who has a strong background in pensions data analysis and pensions admin systems, and/or pensions benefit administration. You will have strong time-management skills, able to prioritise and manage several projects. You will also have the ability to identify project risks/issues, and work with internal stakeholders to mitigate.

What We Offer

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.



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