Pension Administrator

4 weeks ago


Birmingham, Birmingham, United Kingdom Aon Full time
About the Role

We are seeking a highly organized and detail-oriented Pension Administrator to join our team. As a key member of our operations team, you will be responsible for providing high-quality administration support to internal and external clients.

Key Responsibilities
  • Process transactions and queries accurately and efficiently, meeting agreed deadlines and following established procedures.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Collaborate with senior team members to increase understanding of clients, processes, and tools/systems.
  • Participate in team meetings and contribute to the development of self and others.
  • Work closely with colleagues from other domains, client teams, and business areas globally.
  • Ensure compliance with Aon's Risk Management Framework and policies, including participation in mandatory training.
What We Offer

Aon is a dynamic and inclusive organization that values diversity and promotes a culture of trust and respect. As a Pension Administrator, you will have the opportunity to work in a hybrid environment, with the flexibility to work from home and in our Birmingham office. We offer a comprehensive benefits package, including two Global Wellbeing Days per year, and a range of working style solutions to support your wellbeing and work/life balance.

Requirements
  • Previous experience in an operations environment, preferably in pensions administration.
  • Excellent communication and organizational skills, with the ability to work to tight deadlines.
  • Good understanding of Word and Excel, with the ability to learn new skills and software.
  • Positive attitude and commitment to providing ongoing quality and customer satisfaction.
About Aon

Aon is a global professional services firm that helps clients make better decisions to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.



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