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Front of House Receptionist for Private Fertility Clinic

2 months ago

London, Greater London, United Kingdom LIBERTY RESOLVE LIMITED Full time

Job Summary:

We are seeking a highly skilled and articulate Receptionist to join our team at Liberty Resolve Limited. As a Front of House Receptionist for our Private Fertility Clinic, you will be the first point of contact for patients and will play a crucial role in ensuring their well-being and satisfaction.

Key Responsibilities:

  • Manage patient appointments and registrations
  • Handle payments and enquiries by phone and face-to-face
  • Follow the patient journey from start to finish of their fertility treatments
  • Provide exceptional customer service and ensure a welcoming and friendly environment
  • Work closely with the clinical team to ensure seamless communication and coordination

Requirements:

  • Highly articulate and excellent communication skills
  • Strong administrative skills and attention to detail
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience in a medical reception or administrative role, preferably in private healthcare
  • Ability to learn about our services and systems and adapt to new processes

What We Offer:

As a Receptionist at Liberty Resolve Limited, you will have the opportunity to work in a state-of-the-art clinic with a team of dedicated professionals who are passionate about delivering exceptional patient care. You will be part of a dynamic and supportive team that values your contributions and provides opportunities for growth and development.