Front of House Team Lead

3 weeks ago


London, Greater London, United Kingdom The London Clinic Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our Front of House Team as Assistant Manager at The London Clinic. As a key member of our team, you will be responsible for ensuring the highest levels of service excellence are delivered to patients, staff, and visitors.

Key Responsibilities
  • Manage a team of receptionists to deliver exceptional customer service
  • Monitor and maintain high standards of service quality
  • Ensure efficient day-to-day operations of Radiology, Radiotherapy, Therapies, and Diagnostics receptions
  • Provide support and billing services to patients, consultants, and radiologists
Requirements
  • NVQ Level 3 in Supervisory Skills
  • Proven record of management experience
  • Ability to lead a team and manage resources effectively
  • Performance management and staff development skills

The London Clinic is a leading private hospital with a strong commitment to patient care and staff development. We offer a competitive salary and a dynamic work environment.



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