IT Service Lead

6 days ago


Manchester, United Kingdom Computer Task Group (UK) Limited Full time

Job Title: Junior IT Service Lead

Job Summary:

Computer Task Group (UK) Limited is seeking a skilled Junior IT Service Lead to join our team. As a key member of our IT service delivery team, you will be responsible for ensuring all service and support functions remain responsive to customer needs.

Key Responsibilities:

  • Ensure all service and support functions remain responsive to customer needs.
  • Provide adequate reporting and ensure service standards are met for their specific service.
  • Own technical change is communication and management with appropriate governance.
  • Verify that a programme of continual service improvement is put in place across the wider service delivery function.

Key Skills and Experience:

  • Experience within IT asset control in one or more significant areas, and verifying location and state of assets.
  • ITIL Certification
  • Demonstratable experience of leading/supporting service Improvement
  • Excellent attention to detail, maintain secure configuration and accurate information

About the Role:

This is a 6-month assignment based at our client's site, sitting inside of IR35. If you have experience within Service Management and Service Delivery, and an understanding of ITIL methodologies, please reach out.



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