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Night Supervisor

2 months ago


Bristol, Bristol, United Kingdom Radisson Blu Hotel Bristol Full time

About Us

Radisson Blu Hotel Bristol is a leading hospitality company that prides itself on delivering exceptional service and creating memorable experiences for our guests.

The Role

We are seeking a highly skilled and motivated Front Office Supervisor to join our dynamic team at Radisson Blu Hotel Bristol.

Key Responsibilities

  • Supervise and lead the front office team to ensure seamless guest experiences and high levels of customer satisfaction.
  • Develop and implement strategies to improve front office operations and increase efficiency.
  • Collaborate with other departments to ensure effective communication and teamwork.
  • Provide exceptional customer service and resolve guest complaints in a professional and courteous manner.
  • Monitor and maintain accurate records of guest interactions and feedback.

Requirements

  • Proven experience in a front office or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Flexibility to work varied shifts, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to us.