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Night Guest Operations Supervisor
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Night Supervisor/Duty Manager
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Night Supervisor/Duty Manager
1 month ago
Bristol, Bristol, United Kingdom Future Inn Bristol Full timeAbout the RoleWe are seeking a highly skilled and experienced Night Supervisor/Duty Manager to join our team at Future Inns Bristol. As a key member of our hotel operations team, you will be responsible for leading your shift in the absence of the Night Manager, ensuring the smooth operation of our hotel and conference centre.Your primary duties will include...
Night Supervisor
2 months ago
About Us
Radisson Blu Hotel Bristol is a leading hospitality company that prides itself on delivering exceptional service and creating memorable experiences for our guests.
The Role
We are seeking a highly skilled and motivated Front Office Supervisor to join our dynamic team at Radisson Blu Hotel Bristol.
Key Responsibilities
- Supervise and lead the front office team to ensure seamless guest experiences and high levels of customer satisfaction.
- Develop and implement strategies to improve front office operations and increase efficiency.
- Collaborate with other departments to ensure effective communication and teamwork.
- Provide exceptional customer service and resolve guest complaints in a professional and courteous manner.
- Monitor and maintain accurate records of guest interactions and feedback.
Requirements
- Proven experience in a front office or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Flexibility to work varied shifts, including evenings and weekends.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to us.