Night Supervisor/Duty Manager

1 month ago


Bristol, Bristol, United Kingdom Future Inn Bristol Full time
About the Role

We are seeking a highly skilled and experienced Night Supervisor/Duty Manager to join our team at Future Inns Bristol. As a key member of our hotel operations team, you will be responsible for leading your shift in the absence of the Night Manager, ensuring the smooth operation of our hotel and conference centre.

Your primary duties will include reception duties, night audits, maintaining the security of our hotel, guests, and grounds, as well as ensuring the hotel and conference centre is ready for the day ahead. Excellent customer service skills and proficiency in Microsoft packages, including the use of databases, are essential for this role.

Key Responsibilities
  • Lead your shift in the absence of the Night Manager
  • Perform reception duties, including checking in guests and handling customer inquiries
  • Conduct night audits to ensure the accuracy of our financial records
  • Maintain the security of our hotel, guests, and grounds
  • Ensure the hotel and conference centre is ready for the day ahead
Requirements

To be successful in this role, you will need to possess excellent customer service skills, be proficient in Microsoft packages, and have a passion for hospitality. You will also need to be flexible, reliable, and enthusiastic, with a passion for working in a team and independently.

Our hotel and conference centre are busy establishments, so this is a hands-on role that requires a high level of energy and motivation. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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