Administrative Support Specialist

4 days ago


Bodelwyddan, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full time

Job Overview

This fixed-term/secondment position is available due to maternity cover. Prior to applying, candidates must obtain permission from their current line manager if interested in the secondment position.

The successful applicant will provide comprehensive administrative support to the Clinical Engineering, EBME, and Medical Devices Training Teams in Glan Clwyd Hospital.

The role requires prioritizing various demands and working independently for extended periods.

Responsibilities include ensuring continuity of patient services by operating the EBME Help Desk, liaising with School Nurses and Health Visitors, and administering the Medical Devices Training Section.

Main Duties

  • Handling incoming Doppler test referrals for in-patients and out-patients
  • Sending patient appointment letters and managing waiting lists
  • Scanning and filing results on shared drives and sending them to referrers
  • Coordinating audiology equipment calibration, including day-to-day contact with audiology staff
  • Managing audiology calibrations using the e-Quip database
  • Organizing medical device training sessions and liaising with wards/departments
  • Providing secretariat support for the West, Central, and East Medical Device Groups
  • Liaising with Continuing Healthcare teams to organize nursing home training sessions
  • Maintaining training records and tracking KPIs
  • Ordering equipment and consumables on the Oracle procurement system

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Working for Our Organisation

Betsi Cadwaladr University Health Board (BCUHB) North Wales offers a range of services, including primary, community, mental health, acute, and elective hospital services for a population of around 700,000 across North Wales.

We are committed to promoting equality and diversity and welcome applicants under the Disability Confident Employer scheme.



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