Insurance Account Handler

4 weeks ago


Bournemouth, Bournemouth, United Kingdom NRG Resourcing Ltd Full time
Insurance Account Handler Job Description

We are seeking an experienced Insurance Account Handler to join our team at NRG Resourcing Ltd. As an Insurance Account Handler, you will be responsible for managing a portfolio of personal clients, ensuring that their insurance needs are met with precision and care.

About the Role

The Insurance Account Handler will be responsible for:

  • Managing policy renewals, mid-term adjustments, and general client servicing for personal lines.
  • Advising clients on their home, motor, and other personal insurance needs.
  • Liaising with insurers to negotiate competitive terms and policies that best meet client requirements.
  • Ensuring full compliance with industry regulations and company policies.
  • Providing excellent customer service, resolving any client queries, and supporting them through the claims process if needed.
  • Building long-lasting client relationships to ensure retention and satisfaction.
What We Offer

We offer a competitive salary of £30k, career development opportunities within a growing business, ongoing support and training to enhance your skills, and a collaborative and positive team environment with flexible working options.

Requirements

To be successful in this role, you will need:

  • Experience as an Insurance Account Handler, specifically in personal lines.
  • Knowledge of home, motor, and other personal insurance products.
  • Excellent communication and client relationship management skills.
  • Strong organizational abilities and attention to detail.
  • Ability to work efficiently and independently while managing a busy workload.
  • Knowledge of regulatory standards and a commitment to compliance.

If you are passionate about delivering excellent customer service and thrive in a fast-paced, supportive environment, we'd love to hear from you.



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