Dining Room Attendant

2 days ago


Plymouth, Plymouth, United Kingdom Philema Hospitality Management Enterprise Full time
Join Our Team at Philema Hospitality Management Enterprise

We are seeking a highly motivated and customer-focused individual to join our team as a Dining Room Attendant at our 5-star, 16th century manor house. As a member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is unforgettable.

Key Responsibilities:
  • Provide warm welcomes and exceptional hospitality to all guests
  • Ensure all complaints are minimized and handled professionally
  • Work in line with company policies and manuals
  • Maximize sales performance and achieve sales targets
  • Ensure effective control of stock and staff costs
  • Serve food and drinks quickly and efficiently, meeting our five-star standards
  • Keep up to date with current promotions and new products
  • Make customers aware of offers on our great food and drink range
  • Assist in any function or events set ups in accordance with procedures
  • Maintain exemplary billing systems and obtain all payments from customers
  • Observe and comply with cleaning rotas, health and safety, food and hygiene regulations
  • Ensure high standards of financial and reporting diligence
  • Develop good working relationships with all other departments and communicate information throughout the hotel
  • Understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid

We offer a competitive starting rate of £11.50 per hour, with opportunities for career progression and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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