Dining Room Attendant

1 day ago


Plymouth, Plymouth, United Kingdom Philema Hospitality Management Enterprise Full time
Join Our Team as a Waiter/Waitress at Boringdon Hall

Are you passionate about delivering exceptional customer service and creating unforgettable experiences for our guests? We're looking for a skilled Waiter/Waitress to join our team at Boringdon Hall, a 5-star manor house with a Michelin-starred restaurant.

Key Responsibilities:
  • Provide warm and welcoming service to our guests, ensuring their stay with us is nothing short of exceptional.
  • Minimise complaints and handle them professionally, adhering to our policies and procedures.
  • Work collaboratively with the Food and Beverage Manager and Supervisor to maximise sales performance and achieve targets.
  • Ensure effective control of stock and staff costs in the Restaurant Manager's absence.
  • Serve food and drinks efficiently, meeting our high standards of quality and service.
  • Stay up-to-date with current promotions and new products, making customers aware of offers and deals.
  • Assist with function and event set-ups, adhering to procedures and protocols.
  • Maintain accurate billing systems and obtain payments from customers, in accordance with company policy.
  • Observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
  • Ensure high standards of financial and reporting diligence, in line with company policy.
  • Develop good working relationships with all departments, communicating information effectively throughout the hotel.
  • Understand responsibilities related to Fire Procedures, Health and Safety, COSHH, Infection Control, and Emergency Aid.

We offer a competitive starting rate of £11.50 per hour, with opportunities for progression and a £50 'Love to Shop' voucher upon successful completion of the probation period.


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