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Dining Room Attendant

2 months ago

Plymouth, Plymouth, United Kingdom Philema Hospitality Management Enterprise Full time
Join Our Team as a Waiter/Waitress at Boringdon Hall

Are you passionate about delivering exceptional customer service and creating unforgettable experiences for our guests? We're looking for a skilled Waiter/Waitress to join our team at Boringdon Hall, a 5-star manor house with a Michelin-starred restaurant.

Key Responsibilities:
  • Provide warm and welcoming service to our guests, ensuring their stay with us is nothing short of exceptional.
  • Minimise complaints and handle them professionally, in line with our policies.
  • Work in accordance with company policies and manuals.
  • Collaborate with the Food and Beverage Manager and Supervisor to maximise sales performance and achieve targets.
  • Ensure effective control of stock and staff costs in the Restaurant Manager's absence.
  • Follow all hotel policies as outlined in your training manual.
  • Serve food and drinks efficiently, meeting our five-star standards.
  • Stay up-to-date with current promotions and new products.
  • Maintain exemplary billing systems and obtain all payments from customers in accordance with company policy.
  • Observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
  • Ensure high standards of financial and reporting diligence in accordance with company policy.
  • Develop good working relationships with all other departments and communicate information throughout the hotel.
  • Understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control, and Emergency Aid.

We offer a competitive starting rate of £11.50 per hour, with opportunities for progression and a range of benefits. If you're passionate about delivering exceptional customer service and creating unforgettable experiences, we'd love to hear from you.