Senior Officer

2 days ago


Exeter, Devon, United Kingdom NHS Devon Integrated Care Board Full time

About the Role

The NHS Devon Integrated Care Board is seeking a highly skilled and experienced Senior Officer to join our team. As a Senior Officer, you will play a key role in supporting the Patient Experience function and the wider team to ensure work is planned and managed effectively.

Key Responsibilities

  • Provide high-quality project, service, initiative, and administrative support, including information and analysis.
  • Undertake reporting and analysis of information to support delivery.
  • Be a key member of the team whose overarching goal is to enable, promote, and support the effective use of data, information, knowledge, and technology to improve, inform, and support a portfolio of projects, services, and initiatives.
  • Work in a matrix and flexible way across multiple areas/teams to support business needs.

About Us

NHS Devon Integrated Care Board is a partnership where health and care services work together with local communities to improve people's health, wellbeing, and care. Our vision is simple: equal chances for everyone in Devon to lead long, happy, and healthy lives.

Requirements

  • Knowledge of administrative procedures, complaints management, or information analysis.
  • Previous experience in complaints management and/or customer service.
  • Working knowledge of the complaint regulations within Health & Social Care.
  • Knowledge of administrative procedures, project management, or information analysis.
  • Advanced keyboard skills, use of a range of software.

What We Offer

We offer a competitive salary, excellent benefits, and a supportive working environment. If you are a motivated and experienced individual who is passionate about improving healthcare services, we encourage you to apply for this exciting opportunity.


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