Global KYC Coordinator

1 week ago

London, Greater London, United Kingdom Bank of America Full time
About the Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We are seeking a highly skilled and experienced professional to join our team as a Global KYC Coordinator. This role will be responsible for supporting the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business.

Key Responsibilities
  • Support the outreach to clients requesting and collecting KYC documentation.
  • Serve as a point of contact for Clients as well as Bankers, Operations, Risk, and other internal functions.
  • Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners.
  • Monitor and understand the risks and impacts of non-compliance with KYC processes, including restrictions, closures, and associated business growth impacts.
  • Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank's processes.
  • Raise process issues and improvements that collectively help our clients.
  • Support the Outreach of both periodic refreshes as well as remediation and associated programs.
  • Support the Outreach of jurisdictionally or regionally stringent requirements where needed.
  • Ensure timely collection of clients required documentation, including follow-ups where needed.
  • Ensure the voice of the client is heard while adhering to policies, laws, rules, and regulations.
  • Ensure performance metrics are met and any exceptions are resolved within required timeframes.
  • Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply.
  • Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Experience in a client-facing role within the financial services or a related industry.
  • Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions.
Preferred Skills
  • Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, and Word.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

At Bank of America, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.

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