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Deal Desk Operations Specialist
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We are seeking a highly skilled Deal Desk Operations Specialist to join our team at Aspen Technology. As a key member of our Sales Operations function, you will play a critical role in supporting our global sales teams and ensuring the smooth running of our business.
Key Responsibilities- Quote Management: Generate both standard and non-standard quotes to support sales efforts, including software, maintenance renewals, and services-related orders.
- Support to Sales Team: Provide support and assistance to the Sales team as needed to support the quote to contract process.
- Licensing and Order Administration: Collaborate with Sales, Licensing, and Accounting to enter customer orders, administer the Authorization and Approvals policy, and ensure compliance to both process and policy.
- Order Process Management: Based on sales requests, prepare quotes, review for accuracy and completeness, and obtain required approvals per policy.
- Data Management: Update in-house CRM systems to ensure up-to-date information is readily available, provide general data to Finance to close orders and process them for invoicing, and provide support and assistance to the Global Sales Admin Team as needed.
- Strong Relationship Management: Strong relationship management and communication skills, with the ability to work with and manage the expectations of business partners and understand customer requirements.
- Team Player: Ability to work effectively within a geographically dispersed group and under pressure to deadlines.
- Technical Skills: Self-motivated with the ability to learn complex systems quickly, well-organized and methodical, detail-oriented, and capable of multi-tasking efficiently.
- Experience: Experience working in a fast-paced international sales environment, with a strong understanding of commercial quotes, commercial/technical proposals, order preparation, and ERP systems.
- Language Skills: English (required), with second language skills advantageous but not essential.
