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Insurance Advisor

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Stevenage, Hertfordshire, United Kingdom Ardonagh Advisory Full time
Insurance Advisor Role

We are seeking an experienced Insurance Advisor to join our team at Ardonagh Advisory. As an Insurance Advisor, you will play a key role in providing exceptional customer service and delivering insurance solutions that meet the needs of our customers.

Key Responsibilities:
  • Dealing with inbound and outbound customer calls to understand their needs and provide tailored insurance solutions.
  • Ensuring calls are answered in a timely and professional manner, and delivering exceptional customer experience.
  • Complying with all approved procedures, customer service standards, and external regulatory bodies.
  • Identifying and handling customer complaints in accordance with our complaints procedure.
Requirements:
  • Experience in the insurance industry, with a preference for Medical Malpractice.
  • Previous experience in sales or service, with a background in public-facing industries such as insurance, retail, and hospitality.
What We Offer:

We offer a competitive salary, on-target bonus scheme, knowledge development, and a structured training plan to develop your corporate career. As part of our team, you will have access to a wide range of benefits and opportunities for career growth and development.

Towergate Insurance Brokers provide over 200 specialist policies from nearly 100 offices across the UK. We engage with and speak the language of our customers, providing competitive protection that best suits their needs.

Ardonagh Advisory is a community-focused set of businesses with an unrivalled local footprint of experts across a wide range of sectors and specialisms, combined with national and international reach.