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Design Solutions Engineer
2 months ago
Job Title: Technical Designer
Location: Home Based
Salary: Competitive + Benefits
About the Role:
We are thrilled to be recruiting on behalf of a global leader in the construction products industry, known for innovating, designing, and manufacturing advanced industrial technology. Our client is seeking a talented and motivated Technical Designer to join their team of industry experts. This is a fantastic opportunity for an individual with a passion for design and technical support who is looking to progress their career within a dynamic, multinational organisation.
As a Technical Designer, you will provide best-in-class technical and design support to customers, focusing on software and connector product ranges. This role is ideal for a self-starter who is eager to make a significant impact and develop into a leading subject matter expert within the field.
Key Responsibilities:
- Provide exceptional technical and design support to customers through the technical helpdesk.
- Undertake roof, floor, wall designs, and remedial works based on customer specifications and requirements.
- Create bespoke designs tailored to customer needs and specifications.
- Liaise with key stakeholders to offer solutions to complex design, engineering, and software queries for both customers and internal colleagues.
- Capture and retain knowledge from senior subject matter experts to build a pipeline of future in-house expertise.
- Contribute to engineering discussions among Technical, R&D, and Software Development teams.
- Identify customer support trends and collaborate with the Technical Team to enhance the technical service offering.
- Review internal and customer software releases, providing feedback to the Software Development team as needed.
- Contribute to and maintain content on the technical portal.
- Support the onboarding of new customers by guiding them through the transition to our software and metalwork products, providing exemplary technical and design support.
Candidate Profile:
- Positive problem-solving mindset with a strong customer-centric approach.
- Confident communicator with a strong aptitude for learning.
- Experience in reading architectural and engineering plans and technical drawings.
- Proficient in using AutoCAD or equivalent drafting software.
- Experience with floor, truss, or timber frame drafting and design software is essential.
- Strong organisational skills with the ability to prioritise workload effectively.
- Ability to work independently and collaboratively within a dynamic team environment.
- Proficient in Microsoft Office Suite.
What Our Client Offers:
- Competitive salary with a comprehensive benefits package.
- Opportunities for career development and progression within a large, multinational organisation.
- A supportive and inclusive team environment that encourages entrepreneurial thinking and idea-sharing.
- The chance to become a subject matter expert in a global industry-leading company.
About Us:
We are a recruitment agency specialising in mid to senior management roles. Our expertise and industry knowledge allow us to connect top talent with outstanding opportunities. We are dedicated to supporting both our clients and candidates in achieving their goals
