Personal Injury Claims Specialist

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

Key Responsibilities:

  • Conduct thorough investigations and manage a diverse portfolio of personal injury claims independently.
  • Deliver exceptional client service while negotiating effectively with insurers and legal representatives regarding compensation and liability matters.
  • Strive for cost-effective resolutions.
  • Recognize potential fraudulent activities by utilizing established fraud indicators.
  • Foster robust professional relationships with both colleagues and clients.

Required Skills/Experience:

  • Demonstrated experience in managing personal injury claims.
  • Outstanding verbal and written communication abilities.
  • Solid grasp of indemnity and liability considerations.
  • Proactive work ethic with the capability to meet tight deadlines and take ownership of tasks.
  • Basic knowledge of credit hire principles.
  • Meticulous attention to detail.
  • Strong organizational skills with the ability to prioritize effectively.
  • Familiarity with court procedures is advantageous.

Our Benefits:

  • Flexible hybrid working model – 2 days in the office and 3 days remotely.
  • Generous annual leave policy – starting at 25 days, increasing with tenure.
  • Comprehensive pension scheme with employer contributions.
  • Flexible working hours.
  • Healthcare Cash Plan for everyday health expenses.
  • Access to numerous exclusive discounts from retailers.
  • Wellbeing and fitness application for professional development.
  • Enhanced parental leave options, including support for IVF.
  • Life Assurance coverage.
  • Discounts on car and travel insurance.
  • Cycle to Work initiative.
  • Referral incentives for employee recruitment.
  • Community engagement opportunities.
  • Seasonal social events.

About Somerset Bridge Group:

At Somerset Bridge Group, we are committed to building a sustainable and innovative enterprise focused on underwriting, broking, and claims management within the UK motor insurance sector. Our aim is to provide transparent products and efficient, fair services to our policyholders.

We take pride in our Silver Accreditation from Investors in People, recognizing that our team members are integral to our success. We continuously seek talented individuals who share our vision and are passionate about contributing to our mission.



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