Business Process Improvement Analyst

3 weeks ago

Bradford, Bradford, United Kingdom Yorkshire Water Full time

Business Process Data Analyst

Salary & Benefits : Competitive salary range, annual performance bonus, and a comprehensive pension scheme with substantial company contributions. Additional benefits include life assurance coverage, generous annual leave, bank holidays, wellness days, and opportunities for professional development aligned with the Data Analyst career progression framework. A flexible benefits package is also available, allowing you to select from various options such as health cash plans, critical illness insurance, dental coverage, and more.

Location : Flexible working arrangements available.

Work type : Fixed-term contract, full-time hours, Monday to Friday.

We are thrilled to announce an opening for a Business Process Data Analyst to join our team at Yorkshire Water. This role is pivotal in enhancing our service delivery to customers.

About Us:

Yorkshire Water is dedicated to ensuring that millions of residents and visitors have access to clean and safe drinking water, while also effectively managing wastewater services. Our commitment extends beyond basic utilities; we strive to support communities, safeguard the environment, and ensure sustainable water management for the future.

With evolving environmental regulations and increasing investments, this is an opportune moment to explore career possibilities within the water sector.

As a Business Process Data Analyst, your primary responsibilities will include:

  • Serving as the key contact for gathering meaningful performance metrics and data across all Water Distribution teams and processes.
  • Establishing key performance indicators that align with operational objectives in collaboration with managers and team leaders.
  • Creating management information dashboards using Microsoft Power BI to provide clear insights into operational performance across teams.
  • Transforming data into actionable insights to identify performance drivers, root causes, and opportunities for continuous improvement.
  • Responding to ad-hoc requests for data and reports to support business initiatives.
  • Collaborating with Continuous Improvement Analysts to identify, analyze, and track improvement initiatives.

Required Skills & Qualifications:

  • Proven experience in developing reports and dashboards using Microsoft Power BI and Excel, including data collation from diverse sources.
  • Strong analytical skills with the ability to interpret large datasets.
  • Proficiency in presenting management information in formal reports and meetings.
  • Highly numerate with excellent problem-solving abilities, capable of conveying data clearly and concisely.
  • Advanced IT skills, particularly in Microsoft Office applications.
  • Exceptional communication skills, with the ability to engage with colleagues at all levels, including senior management.
  • Ability to build and maintain effective working relationships internally and externally.
  • Self-motivated and capable of working independently or as part of a team under tight deadlines.
  • Experience managing multiple projects and prioritizing tasks effectively.

If you are an experienced Business Process Data Analyst eager to contribute to exceptional service delivery while promoting environmental sustainability, we invite you to explore the opportunities that a career with Yorkshire Water can provide.

We are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage candidates from all backgrounds to consider applying.

Successful candidates will undergo pre-employment checks, including a Basic Disclosure Check. Depending on the role, additional security vetting may be required.

Yorkshire Water reserves the right to close this position prior to the published closing date if necessary.

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