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Support Services Manager

2 months ago


Kirkcaldy, Fife, United Kingdom Randstad Care Full time

Support Services Manager
Salary: £37,594 - £41,329
Location: Kirkcaldy
Hours: 9-5

Position Overview
This is an excellent opportunity for an individual to lead, develop, and manage Support Services in alignment with the organizational vision, strategic goals, and core values, ensuring positive outcomes for those we assist.

About the Service
The Fife Visiting Support Service consists of three specialized visiting support teams, each led by a Team Leader responsible for the daily operational management.

  • Short-Term Housing Assistance
  • Home Care / Supported Living
  • Resettlement Services

Currently, our teams provide visiting support to over 200 individuals aged 16 and above in Fife, aiding them in maintaining their residences through the enhancement of independent living skills. We also facilitate engagement with local community opportunities, reducing feelings of isolation and promoting the achievement of personal goals. Our service delivery is fundamentally guided by a trauma-informed approach.

Ideal Candidate Profile
The successful candidate will possess recognized qualifications acknowledged by the SSSC, a thorough understanding of the Social Care and Housing Support sectors, a non-judgmental perspective, and a strong commitment to diversity. Proven experience in resource management, setting clear objectives, and driving performance is essential. The ability to cultivate effective relationships and partnerships with both voluntary and statutory organizations, while coordinating and prioritizing resources efficiently, is crucial. A valid driver's license and access to a vehicle for travel between services is required.

Benefits Offered

  • Competitive salary, subject to annual review, with opportunities for performance-related salary increases and discretionary non-consolidated pay awards.
  • 35 days of annual leave (including public holidays) pro rata, with an additional 3 days pro rata after three years of service.
  • Options to buy and sell holiday.
  • Enhanced sick pay and family-friendly policies.
  • Access to funded SVQ qualifications and a broad range of professional development opportunities.
  • Coverage for Disclosure Scotland and Scottish Social Services Council memberships.
  • Defined contribution pension scheme with substantial employer contributions, along with salary exchange and additional voluntary contribution options.
  • Eligibility for an electric vehicle leasing scheme, subject to the terms of the program.
  • Life assurance scheme providing benefits to named beneficiaries in the event of death in service.
  • Healthcare cash plan for employees and their dependents, promoting health and well-being, along with discounts on various services.
  • Employee assistance program available for employees and their immediate household dependents, supporting health, mental, and financial well-being.
  • Access to savings and borrowing schemes.
  • Cycle to work scheme.
  • Monthly bus pass scheme.
  • Season/travel ticket loan and additional benefits.

Randstad Care operates as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent roles. We are an equal opportunities employer, making decisions based solely on merit.

Randstad Care has been awarded a position on the National Clinical Staffing Framework for the NHS, enabling us to provide more opportunities within nursing, midwifery, and clinical staffing.