Air Conditioning Technical Services Manager

4 weeks ago

Kirkcaldy, Fife, United Kingdom CBRE Enterprise EMEA Full time
Job Title: Air-conditioning Technical Services Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are seeking a highly skilled Air-conditioning Technical Services Manager to join our team in Fife.

Job Responsibilities
  1. As the point of contact, develop positive relationships with clients for all technical services at Fife.
  2. Manage onsite technical operation teams in terms of staffing, training, development, and performance.
  3. Support the account management team to monitor and modify services deliverables in accordance with the client's business needs.
  4. Review and establish procedure playbooks that demonstrate consistent performance delivery.
  5. Implement Health, Safety, Security & Environmental policies and procedures to minimize risk exposure to clients.
  6. Develop and control an annual OMR budget, including direct and indirect contract service expenses, preventative maintenance costs, project costs, rental expenses, energy management expenses, and project/capital items.
  7. Ensure superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement, and 'dark green' customer satisfaction feedback.
  8. Ensure all statutory compliance requirements are met through the use of CBRE's HSE & Risk systems and processes.
  9. Demonstrate tangible leadership and relationship management skills across primary client stakeholders and CBRE Account teams.Requirements
    1. Bachelor's degree in Facilities, business, or SSHE, or equivalent through experience.
    2. Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative to maintenance/engineering.
    3. Ability to lead Change Management programmes.
    4. Excellent MS Office Suite skills.
    5. Ability to write reports, manuals, speeches, and articles using a distinctive style.
    6. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management, and/or public groups.
    7. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

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