Healthcare Support Worker

6 days ago

Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

About the Role

The Norfolk and Norwich University Hospital is seeking a skilled and compassionate Healthcare Support Worker to join our dynamic Dermatology department. As a key member of our team, you will play a vital role in providing high-quality patient care and supporting our medical and nursing colleagues in a fast-paced outpatient area.

Key Responsibilities

  • To accurately and promptly carry out instructions from the Registered Nurse who is professionally accountable for the delivery of care.
  • To deliver care and carry out duties as specified within the Trust's Approved core task list for Healthcare Assistants.
  • To report to the Registered Nurse any patient who gives cause for concern or any observed changes in the patient's condition.
  • To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
  • To participate in the admission process under the supervision of the Registered Nurse.
  • To provide and deliver a high standard of individualized personal nursing care.
  • To report all care that has been given to patients within the team to a Registered Nurse.
  • To accurately document all care delivered to patients, countersigned by a Registered Nurse, maintaining confidentiality at all times.

Requirements

  • General education to GCSE level in Maths and English grade A-D (or equivalent).
  • Experience of working with people/team.
  • Previous health/social care support worker experience (desirable).
  • Ability to verbally communicate clearly and effectively in the English language.
  • Basic computer/IT skills (desirable).
  • Effective role model, demonstrating NNUH's PRIDE values of People-focused, Respect, Integrity, Dedication, and Excellence.
  • Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.

About Us

The Norfolk and Norwich University Hospital is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, and proud to work closely with the University of East Anglia. Our workforce represents 94 countries from across the world, and we are committed to providing a supportive and inclusive environment for all our staff.

Benefits

  • Flexible working hours.
  • Fast Track Staff Physiotherapy Service.
  • Multi-Faith prayer room.
  • Discounted gym memberships.
  • Excellent pension scheme and annual leave entitlement.
  • Wagestream - access up to 40% of your pay as you earn it.
  • Free Park & Ride service direct to NNUH site.
  • Free 24-hours confidential counselling support.
  • On-site Nursery.
  • On-site cafes offering staff discounts.
  • Support in career development.
  • Flexible staff bank.
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme, and home electronics.

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