Logistics Operations Specialist

2 weeks ago


Hounslow, Greater London, United Kingdom Right Now Recruitment Full time
About the Role

We are seeking a highly skilled Logistics Operations Specialist to join our team at Right Now Recruitment. As a Logistics Coordinator (AOG), you will play a critical role in ensuring the efficient and timely delivery of time-critical shipments.

Key Responsibilities
  • Operational Process Management: Refine and implement operational processes to enhance efficiency and reduce turnaround time.
  • Customer Service: Provide exceptional customer service by closely monitoring day-to-day operations of key client accounts and acting as a primary point of contact.
  • Problem-Solving: Resolve operational challenges and streamline workflows by collaborating with internal and external teams.
  • Analysis and Improvement: Analyze data to identify trends and areas of improvement in the logistics process.
  • Communication: Communicate effectively and proactively with customers, providing real-time updates and addressing any enquiries and resolving any issues in a timely fashion.
Requirements
  • Experience: A strong track record in AOG operations and customer-service with a focus on time-critical shipments.
  • Skills: Highly analytical with excellent problem-solving ability, strong communication and interpersonal skills, and the ability to work effectively in time-sensitive and highly pressured environments.
  • Technical Skills: Excellent knowledge of Microsoft suite and logistics software.
What We Offer
  • Competitive Salary: Up to £40,000 p/a salary.
  • Benefits: Overtime, pension, and holiday entitlement.
  • Working Hours: 4on 4off shift pattern, 6:00AM - 6:00PM.


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