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Parts Advisor

2 months ago


Maidstone, Kent, United Kingdom Lookers Full time

Overview

Maidstone Mercedes-Benz

42 Hours Per Week

£29,000

We are seeking a skilled Parts Advisor to join our team at Mercedes-Benz of Maidstone. As a key member of our parts department, you will be responsible for ensuring seamless customer experiences and efficient order processing.

Responsibilities

  • Collaborate with the Parts Manager to achieve daily objectives
  • Conduct thorough vehicle health checks for the workshop
  • Verify accurate stock control and location of all items
  • Process orders and maintain up-to-date returns
  • Respond to customer inquiries in a timely and professional manner
  • Deliver exceptional customer care and support

Requirements

To succeed in this role, you will require previous experience in a similar position, excellent communication skills, and practical knowledge of computer systems. You must be able to work effectively as part of a team and independently, with a strong focus on customer satisfaction.