Parts Advisor

4 weeks ago

Maidstone UK, Kent, United Kingdom Volvo Car UK Full time

Lipscomb Volvo Maidstone are on the lookout for a highly motivated Parts Advisor who will take pride in bringing Volvo Cars’ brand values to life, while ensuring all clients have a positive customer experience.


You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone. As part of your employment, you’ll also receive excellent benefits, superb career development opportunities and a bonus scheme.


You can find out more about Our story here | Volvo Cars - United Kingdom


Lipscomb Maidstone have a successful all brands Parts Department with a position for a Parts Consultant to work in a busy team committed to providing a high level of service to our workshop and trade customers, identifying and readying parts for our workshop and trade delivery service.


As a member of the parts team, you will receive excellent manufacturer training and development as part of our ongoing staff development program and be able to work to a high standard of performance with good keyboard and parts interpretation skills preferably gained from a previous franchised motor environment.


We offer excellent working facilities and pride ourselves on a modern facility with access to the latest technology and manufacturer support programmes.


Duties will include:

  • Maintain good communication channels with Internal and External customers
  • Processing of Vehicle Health Check & trade enquiries/orders/parts pricing information – Identifying and pre-picking of parts
  • Checking in and booking parts procedures
  • Dealing with Telephone and customer orders



Skills and experience required:

  • Previous motor parts environment
  • Accuracy in identifying vehicle components and parts interpretation
  • Good communication skills
  • Commitment to providing the highest levels of customer care in dealership at all touch points
  • Must be a team player, ability to work to set guidelines


In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme.


Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.


Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.

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