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Customer Engagement Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time
Position Overview

Greenbean is seeking enthusiastic Customer Engagement Specialists to become part of our vibrant team, where achieving goals aligns with exceptional customer service within a collaborative sales environment. The initial salary for this position is £23,796, complemented by an OTE of £32,795 and an unlimited commission framework.

This role requires a commitment of 37.5 hours per week, operating from 10am to 6pm, Monday to Friday, with a rotation of Saturdays.

Benefits of Joining Us:

  • An unlimited commission framework.
  • 25 days of annual leave, with the flexibility to buy or sell 5 days.
  • Access to 'Magpie', our innovative employee discount platform.
  • Up to £1,500 for personalized development opportunities.
  • Monthly team-building activities, a pension scheme, office perks, an employee assistance program, and a supportive company culture.

About Greenbean:

At Greenbean, we are not just another organization; we are pioneers in simplifying financial processes and reducing administrative burdens. By joining our team, you will enter a nurturing environment where collaboration is key to success. Our recent employee engagement survey reflects a remarkable score of 9.2/10 for workplace satisfaction, making it an excellent place to thrive.

Key Responsibilities:

This role is crucial to our company's expansion and strategic initiatives.

Equipped with warm leads, you will connect with potential clients through outbound communications, highlighting the advantages of partnering with us. Since there is no cold calling, your conversations will often be with individuals who have expressed interest through our website or referrals.

Who We Are Looking For:

We welcome candidates from diverse customer service backgrounds, even if they lack direct sales experience, as long as they are adept at meeting targets and delivering outstanding customer service.

Ideal Candidate Profile:

  • Confident and personable on the phone.
  • Motivated to enhance earnings through an unlimited commission structure.
  • Strong time management and multitasking abilities.
  • Willingness to learn and develop professionally.
  • Open to sharing innovative ideas.

If this opportunity resonates with you, we encourage you to explore further with our team.