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Customer Support Specialist

2 months ago

Pool, Leeds, United Kingdom Omega Resource Group Full time
Job Overview

We are seeking a highly skilled Customer Support Advisor to join our team at Omega Resource Group.

As a Customer Support Advisor, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide technical support and guidance to customers via phone, email, and chat.
  • Collaborate with internal teams to resolve complex customer issues.
  • Document customer interactions and feedback to improve support processes.

Requirements:

  • Competitive pay and benefits package.
  • Opportunity to work with a leading provider of satellite communications and IT management solutions.
  • Chance to develop your skills and expertise in customer support.

About Omega Resource Group:

We are a dynamic and innovative company that values customer service and excellence. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.