Insurance Claims Specialist

4 weeks ago


New Milton, Hampshire, United Kingdom Aspire Jobs Full time
Insurance Claims Handler Job Description

We are seeking an experienced Insurance Claims Handler to join our team at Aspire Jobs. As a Claims Handler, you will be responsible for providing an in-house insurance claims service to clients throughout the company.

Key Responsibilities:
  • Manage and resolve insurance claims in a timely and efficient manner
  • Communicate with clients, colleagues, and insurers to ensure seamless claim processing
  • Develop and maintain relationships with insurers and loss adjusters to secure favorable outcomes for clients
  • Negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements
  • Accurately document all instructions and conversations with clients on manual and IT-based systems
  • Ensure even distribution of calls, post, and web enquiries amongst the team on a daily basis
  • Maintain filing systems and ensure that processing is up-to-date at all times
  • Work closely within the claims team to ensure fluid workflows and processes are followed

Requirements:

  • Previous claims experience, ideally from commercial or personal lines
  • Experience across a wide spectrum of insurance products and claims associated with them
  • Ability to identify circumstances and guide clients through the claims process
  • Resilience to challenge insurer views on policy cover
  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • Free parking
  • Ongoing training
  • 25 days holidays + bank holidays plus the option to buy up to another 5 days holiday
  • Auto enrolment pension
  • Great social team environment


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