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Event Operations Coordinator

2 months ago


London, Greater London, United Kingdom MMC Corporate Full time
Job Title: Event Operations Coordinator

We are seeking a highly organized and tech-savvy individual to join our team as an Event Operations Coordinator. This role will be based in our London office and will involve working closely with our Senior Event Planners to assist with operational procedures within the team.

Key Responsibilities:
  • Build and manage online registration sites on Cvent, including invitee management, communications, registration/attendee management, hotel reservation/block management, event website maintenance, and reporting.
  • Build and manage event mobile apps for key events.
  • Liaise with global design to create and submit design deliverables, using branding guidelines and best practice.
  • Liaise with web design team to create and design specific event web pages.
  • Manage Global Events calendar.
  • Create, track, review, and submit invoices for event suppliers to ensure prompt payment.
  • Manage AMEX corporate meeting card charges and reconciliation – work with finance and other departments to ensure accurate and timely delivery of critical event information – including pre-event accruals.
  • Manage Global Events meeting scheduling - setting up Zoom meetings, booking conference rooms, and submitting building passes for visitors.
  • Oversee event supply ordering.
  • Liaising with venue agency to source appropriate venues for events.
  • Assist with delegate management on events as needed.
  • Provide on-site event management support as needed.
  • Handle group travel flight analysis when applicable.
  • Provide timely updates and communicate project status with key stakeholders.
  • Develop ways to optimize and streamline the global event processes.
Requirements:
  • Good experience within a corporate environment with some focus on meetings and events.
  • Knowledge of other event technology and mobile applications is desirable.
  • Great organisation skills with the ability to track and manage multiple projects simultaneously.
  • Flexibility with working hours to accommodate early or late events.
About Us:

Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter, and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment.

We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.