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Senior Administrative Team Leader
2 months ago
Position Overview
We are seeking a Senior Administrative Team Leader to facilitate and enhance the effective operation of the Adult Eating Disorder service, with a particular emphasis on the physical health pathway.
Key Responsibilities:
- Oversee and evaluate administrative staff within the Eating Disorder and Complex Emotional Difficulties teams.
- Deliver comprehensive administrative support to the Adult Eating Disorder Operational Lead and clinical staff, including occasional cross-cover for the Complex Emotional Difficulties team.
- Ensure a consistent and effective service to the public and team members amidst a diverse and fluctuating workload.
- Guarantee adequate administrative and clerical resources and coverage.
Main Duties:
- Manage personnel administrative processes for the Adult Eating Disorder service, including induction, training, and recording of leave and sickness.
- Collaborate daily with junior administrative staff from both teams to uphold Health & Safety, Security, and Fire regulations within the designated area.
- Ensure accurate information is prominently displayed in relevant areas.
- Conduct supervision and appraisal systems for all administrative and clerical personnel, including temporary staff.
- Participate in the recruitment process for administrative and clerical roles, including short-listing and interview panel duties as necessary.
About Our Organization:
We are a community and mental health provider Trust serving Cornwall and the Isles of Scilly, dedicated to delivering both community and hospital-based care to enhance individuals' physical and mental well-being. We also offer specialized support for individuals with dementia or learning disabilities.
As a people-centric organization, we value our staff and the communities we serve. By joining our team, you will contribute to the health and well-being of individuals in this beautiful region.
Our Trust comprises over 4,000 professionals, including doctors, nurses, therapists, and administrative support staff. We operate in various settings, including community clinics and hospitals, with a commitment to providing exceptional care and being a great workplace.
Approximately 568,000 individuals reside in our area, with a significant portion relying on acute hospital services. We also collaborate closely with partners in neighboring regions to meet the needs of our diverse population.
Job Requirements:
For a detailed job description and person specification, please refer to the supporting documents.
Qualifications and Experience:
Essential:
- RSA III in word processing and RSA II in audio typing or equivalent qualifications.
- GCSEs in English and Maths.
- NVQ Level 4 in Administration or equivalent experience.
- Significant experience in an office environment with secretarial duties, including reception.
- Experience in managing petty cash.
- Prior experience in a supervisory capacity.
Desirable:
- NVQ Level 3 in Supervisory Management.
- Experience in a Health or Social Care setting.
Skills and Competencies:
Essential:
- Strong time management skills with the ability to prioritize tasks for oneself and others.
- Excellent organizational and interpersonal abilities.
- Effective communication skills with clients, colleagues, and the public.
- Proficient IT skills, particularly in Excel.
- Ability to maintain composure under pressure and work independently without supervision.
Desirable:
- Familiarity with the Trust's financial policies and procedures.
Knowledge and Abilities:
Essential:
- Willingness to undertake all necessary training, including Health and Safety and First Aid.
