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Guest Services Coordinator

2 months ago

London, Greater London, United Kingdom The Ritz London Full time

Join Our Esteemed Team at The Ritz London

We are seeking a committed Guest Services Coordinator to deliver an exceptional and unforgettable experience for our visitors. In this role, you will manage guest check-ins and check-outs, utilize our Property Management System (PMS), and ensure that every guest feels appreciated and well attended to during their visit.

Key Responsibilities

  • Provide outstanding customer service to all guests
  • Efficiently manage arrivals and departures
  • Utilize our PMS system for smooth operations
  • Maintain a welcoming and professional demeanor

Qualifications

  • Preferred qualification in Hospitality Management
  • Experience in a luxury hotel environment is advantageous
  • Proficient in English communication
  • Exemplary professional conduct

What We Offer

  • Attractive remuneration package
  • Recognition and rewards program
  • Opportunities for training and career advancement
  • Employee discounts on various services
  • Complimentary meals during shifts
  • Wellness programs for employees
  • Pension plan for future security

Become a vital part of our distinguished team at The Ritz London.